The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 48 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country. Because we attain to be as ethical and sustainable as possible our order processing time is 4-8 days depending on product and shipping time is 7-15 days. We do our hardest to prepare and dispatch orders in a timely manner and most orders will not take the maximum time but please be aware of the possibility.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

Any cancellation made after an order has been placed, will be subject to a cancellation fee of $5.00 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations as does our suppliers.

Please note that any orders that have already been packed or shipped cannot be cancelled.

We accept all major credit cards (VISA, Mastercard) Afterpay, and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.